Your customer team.
Always working.
A configurable AI employee that represents your business to customers — on WhatsApp, on your website, or through your own app. Orders, support, bookings, CRM. 24/7. Without a salary.
How it connects
TALA is the brain.
ASHA is the face.
Same engine, same database. TALA is where you run your business — finances, inventory, reports, team. ASHA is what your customers see. When a customer orders through ASHA, TALA updates the stock. When you change a price in TALA, ASHA knows immediately.
ASHA gets access only to what you allow. Products, prices, stock, orders, bookings — yes. Your financials, payroll, team data — never. The boundary is structural, not just a permission toggle.
Setting up ASHA
Hire an AI employee
in under 5 minutes.
Choose a template
Pick from 5 pre-built starting points.
Name your agent
Your brand, your tone, your name.
Pick tools
Toggle what ASHA can and cannot do.
Connect a channel
WhatsApp number or web widget.
Go live
Active in under 5 minutes.
Pre-built templates
General Store
Product questions, prices, stock checks, order placement, receipt confirmation.
What it does
Not a chatbot.
A full-time team member.
Handles orders.
Customers browse products, check prices, and place orders — all through natural conversation. No cart, no checkout form, no abandonment.
Handles orders.
Customers browse products, check prices, and place orders — all through natural conversation. No cart, no checkout form, no abandonment.
Remembers customers.
ASHA creates a customer record on first contact and builds on it. Returning customer? It knows their history, last order, preferences — and picks up where you left off.
Books appointments.
Clinics, hotels, salons, consultants — customers book, reschedule, and get confirmations without anyone picking up a phone. Slots pulled live from TALA.
Resolves inquiries.
"What's in stock?" "What are your hours?" "What's the price for bulk?" — instant, accurate, 24/7. ASHA reads live data from TALA to answer correctly every time.
Logs support tickets.
Customer has a problem? ASHA logs it as a support ticket in TALA. Owner sees it in the dashboard. Nothing falls through the cracks.
Escalates to humans.
Owner or staff can jump into any ASHA conversation from the TALA dashboard. Full history visible. ASHA hands over cleanly and steps back.
Speaks every language.
Customer speaks their language — English, Yoruba, Hausa, Igbo, Swahili, French, Arabic, Pidgin. ASHA reads it and responds in kind.
Channels
One AI.
Four ways in.
Managed Number
Get a WhatsApp number instantly. RVETH handles the Meta setup. Print the QR on receipts, website, or signage. $15 one-time setup, $60/year renewal.
Managed Number
RVETH provisions
Get a WhatsApp number instantly. RVETH handles the Meta setup. Print the QR on receipts, website, or signage. $15 one-time setup, $60/year renewal.
Dedicated Number
Bring your own WhatsApp
Already have a WhatsApp Business account? Connect it to ASHA. Hard-locked to your business. Brand it with your own name and tone. No number sharing.
Web Widget
Embedded on your website
Drop one script tag on your site. A chat bubble appears. Customers click and talk to ASHA directly on your website — same engine, owned channel.
Enterprise API
Your interface, our engine
Banks, telecoms, and large enterprises call ASHA directly via API. Build your own interface on top. ASHA powers the intelligence — you own the experience.
Pricing
Simple.
No per-message fees.
Managed number
RVETH provisions your WhatsApp number. ASHA's automatic replies are free. Human takeover replies use credits.
All paid plans.
Dedicated / self-hosted
Bring your own WhatsApp Business account. No RVETH fee. No credit system. Direct ownership.
Business and Enterprise plans.
Human takeover credits (managed numbers only)
ASHA's automatic replies are completely free — unlimited. Credits only apply when you or your staff personally reply. One human reply = one credit.
Industry-aware
Every industry.
Right tools loaded.
ASHA reads your business category and loads the right knowledge automatically. Same AI — different tools per industry.
Retail & Commerce
Products, stock checks, order placement, receipts, and delivery status — all through conversation.
You stay in control
See everything.
Step in anytime.
Every conversation ASHA has is visible in your TALA dashboard — conversations, orders, revenue, escalations. Read any thread. Take over manually at any time.
Conversation Inbox
Every customer thread. Searchable, filterable, readable.
Revenue Tracking
Orders and revenue ASHA generated — attributed per agent.
Human Takeover
Jump into any conversation. ASHA steps back, you take over.
FAQ
Questions answered.
What is ASHA?
ASHA is an AI employee you configure to represent your business to customers. Orders, inquiries, bookings, and support on WhatsApp or your website — 24/7, in any language, without a salary. It lives inside TALA and reads your real business data in real time.
What is ASHA?
Is ASHA separate from TALA?
How do I set up ASHA?
Can I control what ASHA can do?
Managed vs dedicated number?
What are takeover credits?
Does ASHA see my financials?
Can I see what ASHA is doing?
A customer team that
never clocks out.
Set up ASHA inside TALA in under 5 minutes. Available on all paid plans.